
Terms and Conditions
By booking with Trident Coaching, you agree to the following terms:
1. Bookings & Payment
All sessions must be booked in advance and are confirmed upon receipt of payment. Sessions are charged at the agreed rate and must be paid in full prior to delivery unless otherwise agreed.
2. Cancellation Policy
We operate a strict 24-hour cancellation policy.Any session cancelled with less than 24 hours’ notice will be charged in full.This ensures fairness to our coaches, who have allocated dedicated time for your session.
3. Punctuality
Our coaches will always endeavour to arrive on time and will communicate if running late due to unforeseen circumstances.We kindly ask that all clients are ready to begin at the scheduled start time, as our coaches often travel between multiple sessions each day.
4. Session Delivery
Sessions are delivered by highly qualified and experienced coaches. While we always aim for consistency, Trident Coaching reserves the right to provide a suitable replacement coach where necessary.
5. Health & Safety
It is the responsibility of the client/parent to ensure that:
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1) Participants are fit and able to take part in physical activity
2) Any relevant medical conditions are disclosed in advance
Trident Coaching accepts no liability for injuries sustained during sessions where appropriate care and instruction have been provided.
6. Safeguarding
We are committed to maintaining the highest safeguarding standards. All coaches working with children are appropriately vetted and qualified.
7. Equipment & Environment
Clients are responsible for ensuring: A safe and suitable environment for the session Any required access (e.g. pool, court, space) is available and ready.
8. Liability
Participation in all sessions is at your own risk. Trident Coaching is not liable for:
1)Any injury sustained during sessions (unless due to negligence)
2) Loss or damage to personal property
9. Photography & Media
From time to time, we may capture content for promotional use. Consent will always be requested in advance.
10. Changes to Services
Trident Coaching reserves the right to amend services, pricing, or schedules where necessary. Clients will always be informed of any significant changes.
11. Acceptance
By booking a session, you confirm that you have read and agree to these Terms & Conditions.
